By Victory Obinna
A healthcare manager is essential to the smooth operation of any healthcare facility. He works closely with several staff members and ensures that the facility operates properly.
A health services manager oversees all practical operations in an organization.
The “Health Service” can refer to a department, such as the “Health Care” or “Human Resources Department”. It can also refer to any service offered by an organization in order to keep its employees healthy and well.
This includes healthcare benefits, wellness programs, fitness facilities, and smoking cessation programs, among others.
Healthcare management is a profession that demands leadership qualities.
The knowledge, skills, and proficiency of the manager are important but the ability to manage people and organizations is crucial.
A good healthcare manager must be a person of principles, he must be disciplined, organized, and committed to duty.
He must have a vision, and understanding of the business of healthcare, and gain and maintain support from constituents, families, peers, and others, for management decisions.
He must understand people and groups with different values and work in groups to solve problems efficiently with multiple perspectives in mind.
A Healthcare Manager Basically Does The Following
A healthcare manager creates reports and statistics and evaluates goals and processes. He has the power to make changes in the staff and facilities of his current or future job. It is his job to manage and oversee the healthcare plan provided by any organization.
He is in charge of the employees who handle health coverage, answer questions and show concerns, handle claims, as well as provide advice and guidance on how best to care for workers.
A healthcare manager prevents costly mistakes and helps increase compliance.
By improving the departments, getting access to information, and sharing useful resources, health facility policies, and procedures, he ensures that even small changes can make big impacts.
A healthcare manager is responsible for the planning, running, and leadership of a professional, comprehensive, and efficient organization in the healthcare sector.
He ensures that all the functions involved in healthcare delivery are run in an orderly, cooperative, and effective manner.
A healthcare manager is a practical problem-solver. He makes sure that hospitals, clinics, and other medical centers run as efficiently as possible, which makes for happier patients, employees, and doctors.
But in addition to his managerial duties, a healthcare manager may be expected to spend lots of time interacting with bright and interesting people from different backgrounds – people who might one day become lifetime friends.
A healthcare manager, also called an administrative manager, oversees the operations of a healthcare facility.
He develops policies and procedures regarding the management and care of the patients and the space they occupy. He hires, trains, and supervises staff (many hospitals employ a separate department to do just that) and he makes hard choices based on what is best for the patient.
Among the essential knowledge of a healthcare manager is planning. Every manager must follow established procedures.
Management by exception is the basis for ensuring that patients receive quality healthcare. It is vital that healthcare managers are organized. This will allow them to effectively communicate with both their staff and patients.
The role of a healthcare manager is to ensure that medical facilities operate productively and provide adequate services to patients.
He is also responsible for managing his team of workers. The healthcare manager is responsible for the daily operations of his business.
Literally, a healthcare manager does the following for a health facility or an organization:
- Boosts morale.
- Sells, promotes, and advertises his facility’s services.
- Manages and motivates employees.
- Maintains budgets and makes sure all employees adhere to them.
- Sets up and maintains a good reporting system.
- Communicates with confidence and buy-in.
- Identifies problems and finds solutions to them.
- Communicates a plan of action to everyone involved.
- Acknowledges everyone’s contributions to the goals.
- Disseminate information effectively.
About the Author
Obinna Victory is a graduate of CIAPS Healthcare Business Management.