Executive Programme

Essential Skills for Student Liaison Officers Programme

Gain tools and frameworks to strengthen student-institution relationships and enhance campus experience

Date:

April 9th, 2026

Time:

10 am

Venue:

CIAPS Auditorium

Attendance:

Physical or Online
Student Liaison Officers are the most underrated drivers of student success. Long before policies are felt or strategies take effect, it is the quality of daily human contact—listening, guidance, reassurance, and timely intervention—that determines whether a student survives, thrives, or slips through the cracks of an academic institution
Anthony Kila

Overview

The Essential Skills for Student Liaison Officers Seminar at the Commonwealth Institute of Advanced and Professional Studies (CIAPS) is a thorough, one-day intensive workshop designed to equip professionals with the essential, practical skills needed to support, engage, and advocate for students within educational institutions.

This training blends strategic insights with hands-on approaches to enhance interpersonal engagement, effective communication, conflict resolution, and student support best practices tailored for today’s diverse learning environments. Participants will gain tools and frameworks that can be applied immediately to strengthen student-institution relationships and enhance campus experience.

Learning Outcome

Participants in this highly interactive seminar will benefit from:

  • Interactive sessions and real-life case scenarios
  • Group activities and practical exercises
  • Tools for effective student engagement and communication
  • Techniques for conflict management and problem-solving
  • CIAPS Certificate of Professional Training
  • Opportunities to network with peers and educational practitioners

Who is this programme for?

This Programme is ideal for:

  • Student Liaison Officers
  • Student Affairs Professionals
  • Academic Advisers and Support Staff
  • Campus Engagement and Welfare Officers
  • Graduate Assistants with student support roles
  • Anyone responsible for student engagement and support
Registration Fee
-
Per Delegate
Programme Fee
£150
Per Delegate
WPCS 1.3.3
Payment Details

The cost of the programme per delegate is £150

Applicable Discounts

Discount available for Group Booking

Other details

Seminar Highlights

Participants will gain deep, practical insights into:

  • The role and responsibilities of Student Liaison Officers
  • Active listening and compassionate communication
  • Managing sensitive conversations and student concerns
  • Techniques for fostering inclusivity and student participation
  • Tools for planning, reporting, and follow-up support workflows
  • Frameworks for building trust and rapport with diverse students

Faculty

CIAPS seminars are led by experienced professionals and academic practitioners selected for their depth of expertise and proven track records in student support and engagement.

Our facilitators offer practical, actionable perspectives that draw from global best practices and real institutional experience — ensuring lessons that can be implemented effectively post-seminar.

Booking Details

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