There are several indicators to show the differences between communication in business settings and social gatherings. To start, I would like to make a clear distinction between a Business environment and a Social environment.
Business Environment
This is a formal place where activities to make profits are carried out irrespective of the hierarchies of people, the sole purpose of such gathering is to make gains on all activities carried out.
Social Environment
This is a place where friends, family, and relationship bonds are built, it has a less formal way of approach.
Moving on to the main course of the discussion, here are a few ways in which business communications are different from social communications;
- Formality: In a business, polite terms are employed when speaking with someone of a higher position such as thank you, sir/ma. The use of slang is avoided to prevent unprofessional relationships. Here, there are specific pre-established means of communication within the organization. While, in a social gathering, the communication employees all the of a business environment are used such as slang, use of idiomatic expressions, etc
- Speed: The tools and means of communication applied for business purposes are fast, reliable, and specially made for the purposes of avoiding professional disrespect. Unlike, social communications where the speed of response is based on the type of relationship existing with the individuals involved.
- Hierarchy: Business communications are based on the direction of communication within the organization, but mainly communication is done in an organized and controlled manner to improve the efficiency and ergonomics of the job for all individuals involved. In contrast, Social communications do not require organization or any direction of flow communication to be effective.
- Feedback: In business, communication feedback is crucial to the success of the business, as it helps to get detailed information from the consumers and the individuals involved in sales, and marketing, List 5 ways in which Business Communications is different from Social Communications
About the Author
Sheriffdeen Abiodun Adesanya is a CIAPS Graduate of Business Development.
