Professional Certificate Programme

Professional Certificate in Retail Management

Get necessary skills needed to manage retail operations effectively, enhance customer satisfaction, and drive business growth.

Duration:

3 months

Course Start Date:

January 25th, 2025

Learning Mode:

Physical or Online
If you make a sale, you make a living. If you make an investment of time and good service in a customer, you can make a fortune.
Jim Rohn

Overview

CIAPS Professional Certificate in Retail Management is a practical and comprehensive hands-on programme designed for individuals looking to excel in the competitive retail industry. This course provides the tools, strategies, and insights needed to manage retail operations effectively, enhance customer satisfaction, and drive business growth.

Participants in this course will have the option of specialising in their chosen sectors.

Learning Outcome

The average salary of a Certified Retail Manager is around £35,000.

Retail Managers are in charge of the day-to-day management of retail outlets. They oversee the daily management of sales, staff, stock, and other resources.

As a Retails Manager, your primary tasks will include:

  • Stock Management
  • Managing responses to customer enquiries
  • Ensuring seamless delivery of goods and services
  • Handling Complaints.
  • Setting Team Goals
  • Reporting
  • Merchandise Management
  • Ensuring Standards and Quality
  • Staff Training

Course Content

Core elements of this CIAPS Professional Certificate in Retail Management will include:

  • Overview of Retail Management
  • Store Operations Management
  • People Management
  • Customer Experience
  • Inventory and Stock Control
  • Financial Management
  • Sales and Marketing
  • Visual Merchandising
  • Compliance and Health & Safety
  • Technology and Reporting
  • Crisis Management
  • Training and Development
  • Goal Setting

Where you can work

Graduates of the CIAPS Professional Certificate in Retail Management to work as

  • Store Managers
  • Sales manager
  • E-commerce manager
  • Customer success manager
  • Quality assurance analyst
  • Procurement manager
  • Category manager 

Attendance and Duration

Registration Fee
100
Tuition Fee
1200
Flexible Payment Method
  • You can register now and pay your Tuition fees later
  • 30% Down Payment for tuition fee (spread the balance over the duration of the course)
  • Installment payment plans are available for tuition fee.
Cost
  • Registration Fee:
    100
  • Tuition fee:
    1200

Includes tuition, learning material, and ancillary facilities.

Applicable Discounts

Save up to 50% on your Tuition Fee.

If you qualify for all discounts, you can pay as little as

600
for your Tuition. This does not apply to the Registration fee.

  • Early bird Discount (15% of tuition fee): Complete 50% of the tuition fee before course start date to be eligible for this discount.
  • Referral Discount (15% of tuition fee): If a former CIAPS student referred you to CIAPS, you can include his/her CIAPS student number as the discount code in the registration form to be eligible for this discount.
  • Unemployment Discount (20% of tuition fee): This discount is available to applicants who are unemployed.

You can claim any or all of these discounts in the Registration Form when applying for the course.

The CIAPS Advantage

Learn from the best

Our faculty are top professionals in the field.

Flexible study times

You can choose to have your classes on weekdays (Monday to Friday) or weekends (Saturday and Sunday).

Develop practical skills

During the programme, you will experience different areas of this field's roles and projects that help you build skills.

Career support

We have a team of competent and passionate professionals available to assist you with career guidance, CV preparations and registrations with international professional bodies.

Enabling learning environment and friendly staff

Learn and grow in a comfortable learning environment with great welfare services.

Earn an international certificate

CIAPS is an internationally recognised professional graduate school. Earning our certificate makes you competitive locally and globally.

Applicants for this course should have a first degree or equivalent (Bachelors, HND). Having a good grade is a major advantage. Applicants without such qualifications may apply, but their applications will be subject to a more complex process and they will be required to demonstrate their ability to successfully follow the programme.

In all cases, applicants will be tested by CIAPS through written assessments and verbal interviews. Applicants will be deemed successful only if they are judged to possess a good mix of:

  • Imagination and creative thinking
  • Written and verbal communication skills
  • Ability and willingness to learn
  • Sense of responsibility and ability to work in a team
  • Resilience and stability
  • Integrity and respect for others

*Applicants are highly advised to have access to a laptop or equivalent

What our students have to say

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Professional Certificate in Retail Management https://ciaps.org/programmes/professional-certificate-in-retail-management