emotional intelligence

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Win a trip to a SPA with the CIAPS Emotional Intelligence Quiz

As you get ready for your CIAPS Emotional Intelligence Masterclass, here is a teaser for you that can earn you a SPA treatment for 2. Answer the questions below after reading our article on 5 Ways Emotional Intelligence Can Help Managers and you could...
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5 Ways Emotional Intelligence Can Help Managers

A leader, teacher, manager or indeed anyone that can manage his or her own emotions as well as the emotions of others will achieve a lot in life. The ability to do so is what Emotional Intelligence is about. For many, the expression “Emotional Intelligence”...
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Emotional Intelligence for Managers – A Masterclass for Staff and Client Management

This is Emotional Intelligence Masterclass is for Managers and Supervisors, Salespeople and Relationship Officers, HR Staff and Customer Services Officers.
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